The Exclusive, Elite and Invite-Only Community for CX Leaders

Become a founding member of CX Ascend—a unique community for bold CX VPs, CX Directors and CX Founders
ready to drive retention, reduce churn, and scale success.

Apply to Join CX Ascend

Welcome to CX Ascend

We’re redefining the future of customer success.
You’re probably here for one of the following reasons:

  • You received a special invite from one of us or a member of our community.
  • You’re a VP or Director of customer success or customer support.
  • You’re ready to connect with like-minded leaders to exchange insights and access strategies that drive real results.

This isn’t just another Slack group—it’s a movement to redefine retention, churn reduction, and team scaling.

Why CX Ascend?

Shape the Narrative

Influence the customer experience evolution with your expertise.

Be Heard

Share your challenges and ideas in a space where it matters.

Resourceful Networking

Build connections that translate into actionable strategies and solutions.

Exclusive Opportunities

Access events and materials that prioritize your leadership growth.

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What To Expect?

CX Ascend delivers value-rich resources and experiences, empowering leaders with shared insights to excel in customer support.

Masterclasses

Monthly sessions focused on practical, high-impact strategies.

Peer Collaboration

A dedicated space for open discussions with other vetted leaders.

Tools & Frameworks

Curated resources to tackle churn, retention, and scaling challenges.

Leadership Insights

Stay ahead of emerging trends and strategies shaping the future of CX.

What It Means to Be a Founding Member

Joining CX Ascend means you’re not just a member—you’re a builder.

  • Be part of the initial core group shaping the conversations and culture of the community.
  • Enjoy exclusive perks available only to founding members, such as early access to resources and events.
  • Gain recognition as a trailblazer in the Customer Success and Support space.
Be A Community Member

Joining CX Ascend is Simple

Be a CX Ascend member in just 3 easy steps!

01

Fill Out the Form

Tell us about your background, current role, and why you’re interested in joining.

02

Wait for Verification

Our team reviews all applications to ensure a valuable, curated community.

03

Get Added to the Community

After confirming your information, we’ll share invites to our community spaces and events.

Frequently Asked Questions (FAQs)

CX Ascend is designed for VPs and Directors of Customer Success and Support at mid-sized and enterprise-level companies who are focused on driving retention, reducing churn, and scaling high-performing teams.

CX Ascend stands out because it’s built with purpose from the ground up. Unlike generic groups, we’re creating a curated, high-value community where every member contributes to shaping meaningful conversations and practical solutions. As a founding member, you’ll have the unique opportunity to influence the community’s direction and access exclusive early-stage benefits, all while connecting with top-tier CX leaders tackling real challenges.

Founding members gain access to monthly expert-led masterclasses, curated tools and resources, and exclusive peer discussions in a focused, high-value environment.

CX Ascend is completely free for founding members. While we may introduce premium options in the future, founding members will always have access to the core community and resources at no cost.